A follow-on from the smash hit that was “My First 4 Months at Bazaarvoice.” While my first post focused on onboarding and adapting to a global organization, this post shifts focus to developing at scale, navigating major organizational shifts, and my journey to becoming a Senior Engineer. What’s Been Going On? (The High-Level View) To […]
In the modern e-commerce stack, User-Generated Content (UGC) and Loyalty Programs are often treated as separate silos. One captures the voice of the customer (Ratings, Reviews, Q&A); the other manages the economy of retention. For brands and retailers, the challenge isn’t just “collecting reviews”—it’s building a high-performance bridge between user action and value generation. How […]
Your product catalog is the definitive source of truth for your online presence, especially when managing User-Generated Content (UGC) like ratings and reviews. For Bazaarvoice clients, a meticulously maintained catalog is vital for seamless integration and flawless display. This post explores three key best practices—from precise product naming and consistent category data to optimal naming conventions—that will unlock the full potential of your UGC program, drive trust, and boost conversions.
The Old Way vs. The Reality of Your Customers For years, the gold standard for benchmarking web performance, particularly for Google’s Core Web Vitals (CWV), has been a mobile device baseline—specifically, a throttled connection and CPU designed to simulate a Moto G4. This approach was established with good intentions: to ensure websites are accessible to […]
This document details how preconnect improves web performance, especially for Bazaarvoice's third-party content, by accelerating connection setups and reducing LCP. Crucially, internal testing confirmed preconnect operations are not counted as API calls, validating a "no count, low cost" model—a key insight for our developer blog.
Discover how Bazaarvoice migrated millions of UGC records from RDS MySQL to AWS Aurora – at scale and with minimal user impact. Learn about the technical challenges, strategies, and outcomes that enabled this ambitious transformation in reliability, performance, and cost efficiency Bazaarvoice ingests and serves millions of user-generated content (UGC) items—reviews, ratings, questions, answers, and […]
Introduction Large language models are fantastic tools for unstructured text, but what if your text doesn’t fit in the context window? Bazaarvoice faced exactly this challenge when building our AI Review Summaries feature: millions of user reviews simply won’t fit into the context window of even newer LLMs and, even if they did, it would […]
Bazaarvoice has thousands of clients including brands and retailers. Bazaarvoice has billions of records of product catalog and User Generated Content(UGC)from Bazaarvoice clients. When a shopper visits a brand or retailer site/app powered by Bazaarvoice, our APIs are triggered. In 2023,Bazaarvoice UGC APIs recorded peak traffic of over 3+ billion calls per day with zero […]
Bazaarvoice notification system stands as a testament to cutting-edge technology, designed to seamlessly dispatch transactional email messages (post-interaction email or PIE) on behalf of our clients. The heartbeat of our system lies in the constant influx of new content, driven by active content solicitations. Equipped with an array of tools, including email message styling, default […]
I joined Bazaarvoice as a DevOps engineer into the Cloud engineering team in September 2023. It has been a very busy first 4 months learning a lot in terms of technical and soft skills. In this post I have highlighted my key learnings from my start at BV. Communication One of the key takeaways I […]
We all have secrets. Sometimes, these are guilty pleasures that we try to keep hidden, like watching cheesy reality TV or indulging in strange comfort food. We often worry: “How do we keep the secret safe?” “What could happen if someone finds out the secret?” “Who is keeping a secret?” “What happens if we lose […]
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