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THE COMPANY INDEX TRACKED BLOG

Bazaarvoice

Ideas, decisions, and lessons from the team.

blog.developer.bazaarvoice.com (opens on the source site)LinkedIn X
11Posts tracked
2 weeks agoLatest publication
0.3Posts / month over the last 12 months

Latest writing

11 of 11 posts

Connecting User Generated Content to Loyalty Engines (opens on the source site)

In the modern e-commerce stack, User-Generated Content (UGC) and Loyalty Programs are often treated as separate silos. One captures the voice of the customer (Ratings, Reviews, Q&A); the other manages the economy of retention. For brands and retailers, the challenge isn’t just “collecting reviews”—it’s building a high-performance bridge between user action and value generation. How […]

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Crafting a Perfect Product Catalog (opens on the source site)

Your product catalog is the definitive source of truth for your online presence, especially when managing User-Generated Content (UGC) like ratings and reviews. For Bazaarvoice clients, a meticulously maintained catalog is vital for seamless integration and flawless display. This post explores three key best practices—from precise product naming and consistent category data to optimal naming conventions—that will unlock the full potential of your UGC program, drive trust, and boost conversions.

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BV Hosted Display – The New Baseline for CWV metrics (opens on the source site)

The Old Way vs. The Reality of Your Customers For years, the gold standard for benchmarking web performance, particularly for Google’s Core Web Vitals (CWV), has been a mobile device baseline—specifically, a throttled connection and CPU designed to simulate a Moto G4. This approach was established with good intentions: to ensure websites are accessible to […]

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Optimizing Third-Party Content Delivery: A Deep Dive into Preconnect’s Performance and Call Cost Implications (opens on the source site)

This document details how preconnect improves web performance, especially for Bazaarvoice's third-party content, by accelerating connection setups and reducing LCP. Crucially, internal testing confirmed preconnect operations are not counted as API calls, validating a "no count, low cost" model—a key insight for our developer blog.

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How We Migrated Millions of UGC Records to Aurora MySQL (opens on the source site)

Discover how Bazaarvoice migrated millions of UGC records from RDS MySQL to AWS Aurora – at scale and with minimal user impact. Learn about the technical challenges, strategies, and outcomes that enabled this ambitious transformation in reliability, performance, and cost efficiency Bazaarvoice ingests and serves millions of user-generated content (UGC) items—reviews, ratings, questions, answers, and […]

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Semantically Compress Text to Save On LLM Costs (opens on the source site)

Introduction Large language models are fantastic tools for unstructured text, but what if your text doesn’t fit in the context window? Bazaarvoice faced exactly this challenge when building our AI Review Summaries feature: millions of user reviews simply won’t fit into the context window of even newer LLMs and, even if they did, it would […]

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How Bazaarvoice UGC APIs serve information to its brand & retailers (opens on the source site)

Bazaarvoice has thousands of clients including brands and retailers. Bazaarvoice has billions of records of product catalog and User Generated Content(UGC)from Bazaarvoice clients. When a shopper visits a brand or retailer site/app powered by Bazaarvoice, our APIs are triggered. In 2023,Bazaarvoice UGC APIs recorded peak traffic of over 3+ billion calls per day with zero […]

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Cloud-Native Marvel: Driving 6 Million Daily Notifications! (opens on the source site)

Bazaarvoice notification system stands as a testament to cutting-edge technology, designed to seamlessly dispatch transactional email messages (post-interaction email or PIE) on behalf of our clients. The heartbeat of our system lies in the constant influx of new content, driven by active content solicitations. Equipped with an array of tools, including email message styling, default […]

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Can You Keep a Secret? (opens on the source site)

We all have secrets. Sometimes, these are guilty pleasures that we try to keep hidden, like watching cheesy reality TV or indulging in strange comfort food. We often worry: “How do we keep the secret safe?” “What could happen if someone finds out the secret?” “Who is keeping a secret?” “What happens if we lose […]

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